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Frequently Ask Questions

Our candles are a result of passion, quality, and care. We hand-pour each candle in small batches, using natural, sustainable ingredients. We prioritize clean-burning waxes and premium fragrances to ensure a delightful and safe experience for our customers.

  • Processing time will be included in the 5-10 days to finish and ship the customer’s order.
  • Orders involving personalization that includes logos, signatures or graphics that need to be digitized require additional time.

Post Office And Or UPS

Visa, Mastercard, Paypal, and Square.

No returns unless the item is damaged during shipping.

The burn time varies based on the size and type of candle. For precise burn times, refer to individual product descriptions.

Absolutely! We are committed to sustainability by employing eco-friendly materials like natural waxes and lead-free cotton wicks.

To maximize the life of your candle, ensure the first burn allows the wax to melt evenly across the entire surface. Trim the wick to about 1/4 inch before each use, and avoid burning the candle for more than 4 hours at a time.

Yes, we love creating custom candles for special events or occasions. Contact us to discuss your preferences, and we’ll work together to craft a unique candle just for you.

While our candles are designed with safety in mind, it’s crucial to keep them out of reach of pets and children, especially when lit. Always adhere to the provided candle safety guidelines.